songari.dev

Bitrix24: implementation and integrations

We integrate Bitrix24 with the systems you use: 1C, websites and online stores, telephony, messengers, marketplaces, AI services. We tailor the CRM to your processes and restore exchanges that have stopped working.

  • 1C exchange: deals, invoices, payments
  • Website and store → CRM
  • Telephony and messengers
  • Pipelines, automation rules, workflows
  • Exchange recovery
  • AI agent in CRM

What's included

1C integration

Exchange of counterparties, deals, invoices, payments and products. 1C:Trade Management (UT), 1C:Small Business (UNF), ERP, 1C:Accounting. The standard connector or custom rules for your deal stages.

Website and store integration

Leads and orders from the website land in the CRM, statuses go back to the customer. CS-Cart, WordPress, custom websites via REST API.

Telephony and messengers

PBX connection, call recordings in the CRM card, Telegram and WhatsApp via Open Channels, chatbots.

Setup for your processes

Pipelines, stages, fields, automation rules and workflows, access rights, reports and dashboards for management.

Restoring the exchange

We find out why the 1C exchange stopped, fix it, and set up monitoring with Telegram alerts.

Bitrix24 and AI integration

An AI agent in the CRM: lead qualification, replies to customers in Open Channels, deal summaries, filling cards from conversations.

What clients come to us with most

Deals from Bitrix24 don't reach 1CWe fix the exchange, tune the rules to your stages and set up monitoring.
Website leads get lostWe connect the website and telephony to the CRM, so every lead lands in the pipeline.
We have a CRM, but managers still use notebooksWe simplify the pipeline, automate routine with automation rules, and train the team.

Got a Bitrix24 task?

Tell us what needs to connect to what, and we'll reply within one business day.